Through our exceptional health
care services, we reveal
the healing presence of God.

June 2014 

Changes of Note Within Epic
Use the "Easy Button" for Stroke in the Inpatient Setting
Leaders Appointed for SSMHC Board and St. Mary’s Magnet Committee
Physician Spotlight: Dr. Matt Crowe
New Faces on the Medical Staff
Safety Reminder: Tornadoes
NEW DATE for Physician Reception…Coming Soon!
Honors and Recognitions

CME Grand Rounds:
7-8 a.m., St. Mary's, Bay 1
Aug. 7 - Moving from Volume to Value without Sacrificing Virtue: Ethical Issues in New Health Care Delivery Models
Oct. 2 - Updates in Interventional Radiology
Nov. 20 - Advancing Teamwork through Clinical Simulation

SMH Special Presentations
Aug. 21 - Speak up For Patient Safety (7:45 a.m., 1:45 p.m., 3:45 p.m., Bay 1)

Nov. 19 - Alternatives to Opiod Prescribing
(7:30 a.m., Bay 6)

Medical Staff Breakfasts– 4th Thursday of the Month, 7-9 a.m.

From the St. Mary's Hospital Medical Staff Directors:
The past few months have brought news of many changes within our St. Mary’s Hospital medical staff leadership. We bid farewell to two administrative leaders and we welcome a new medical director.

As we continue to seek optimal outcomes and practices to align with health care reform and last year’s merger between Dean and SSM Health Care, we are experiencing internal changes of our own. Dr. Greg Burnett, St. Mary’s Vice President for Medical Affairs, has decided to return to Marshfield Clinic in Eau Claire, where he will take on a blended clinical and administrative role. After a year at St. Mary’s, he realized how much he missed providing patient care. His last day at St. Mary’s will be June 12.

During this time, we also received news that our esteemed St. Mary’s medical director colleague, Dr. Jeff Welch, who has been at St. Mary’s hospital since 1987, will be leaving in July. He has accepted a position as the Product Safety Physician with Allergan Inc., located in Santa Barbara, California. Dr. Welch has served in many administrative roles at St. Mary’s including his role as medical staff director, chief of surgery, chair of the Value-Based Purchasing Committee, and interim vice president for medical affairs. Both men provided invaluable guidance and leadership that make our medical staff even stronger today.

A transitional and future leadership plan are in the works, thanks to help from St. Mary’s President Dr. Frank Byrne and Executive Vice President Kristin McManmon. Part of this plan includes filling the medical director positions that were vacated by Dr. Jim Goodsett and Dr. Kay Barrett earlier this year. We are happy to announce that Dr. Leah Zalapa (photo left) of the Dean & St. Mary’s hospitalist group will join our medical director group in the coming months. She is a clinically active hospitalist and currently serves as chair of the Adult Medicine Peer Review committee at St. Mary’s.

The medical staff director position being vacated by Dr. Welch will be posted for interested applicants in the near future.

If you have any concerns or questions regarding this transitional time, do not hesitate to reach out to any of us to share ideas that may help as we move forward.

St. Mary’s Hospital Medical Staff Directors
Dr. Lee Carter, Dr. Tim Crummy, Dr. Anne-Marie Lozeau, Dr. Kyle Martin

Changes of Note Within Epic
Epic changes and matures with our practices and now includes accommodation of ICD-10, a new upgrade and the physician edition of the Epic newsletter.

ICD-10 is here! Diagnoses in Epic are now all aligned with ICD-10, providing greater specificity for the nature of your patients’ illnesses. The diagnosis calculator will provide an alert for any diagnosis that is not specific enough.

June 7 Upgrade: As part of the Epic upgrade, the new Outside Study Solution application called LILA from LifeImage was implemented June 7. This solution provides electronic access from Epic Chart Review to view medical imaging studies brought to us on CDs from outside facilities.
  • All Epic Chart Review users will be trained as part of their upgrade training for using the LILA View functionality.
  • Future phases of this project will implement the LILA Upload button functionality at the three SSM Health Care of Wisconsin hospitals – St. Mary’s in Madison and Janesville and St. Clare in Baraboo.
Epic Physician Edition Newsletter: The physician edition of the Epic EHR newsletter is now easily accessible and posted within the notification screen within a patient’s chart in Epic. Click on the newsletter link to see the latest edition.

Use the "Easy Button" for Stroke in the Inpatient Setting
In addition to the help of the Rapid Response Team for patients who may be experiencing an acute stroke, St. Mary’s Stroke Team provides a simplified order panel to help avoid delays in care and decision-making.

Acute ischemic stroke (AIS) can be a treatable condition if it is recognized quickly. Acute stroke occurring in the hospital is a medical emergency, which needs to be evaluated and managed quickly. Minutes count!

If a nurse or physician suspects a patient is experiencing an acute stroke in the inpatient setting, activate the Rapid Response Team for Stroke @7777. If the team determines the patient is experiencing signs and symptoms consistent with AIS, a simplified order panel has been created to assist in the selection process for appropriate stat imaging procedures and stat blood tests to avoid any delay in care and decision-making. This will relieve the order-entry burden when time is a key component to patient outcome.

In the order-entry field, simply type the word "STROKE," which will open an order set (Stroke Emergent Imaging and Lab Panel) as shown here. The best patient outcomes are achieved when evaluation to initiate treatment occurs within 60 minutes of symptom onset.


Leaders Appointed for SSMHC Board and St. Mary’s Magnet Committee
A Dean physician leader and a St. Mary’s Hospital nurse are taking new roles of leadership.

Dr. Mark Kaufman, retired senior vice president and chief medical officer of Dean Clinic, was appointed to the SSM Health Care Corporation’s Board of Directors in April. He brings a vast knowledge of an integrated delivery system, having also served as chairman of the board and interim CEO for Dean Health System, as well as senior vice president and chief medical officer for Dean Health Plan. He currently serves as a physician volunteer providing free internal medicine care to uninsured and underinsured patients at the Benevolent Specialists Project Free Clinic through the Dean Foundation.

Olivia Schroeder, who holds a master’s of nursing degree and has experience in diverse health care settings including St. Mary’s 5 East and the Resource Pool, now serves in the new capacity of Staff Magnet Coordinator, which focuses on nursing excellence. Fewer than 20 Magnet hospitals in the United States have successfully been redesignated three times – St. Mary’s current goal. Originally designated in 2002, St. Mary’s was redesignated in 2006 and 2011. Olivia will provide leadership for the process and serve as a resource to the newly designated department-based Magnet Champions.


Physician Profile: Dr. Matt Crowe
In April, St Mary's Hospital welcomed Dr. Matt Crowe to the Hospitalist team. 

Dr. Crowe graduated from Wright State University School of Medicine in 2001. He then began his Internal Medicine Residency at the University of Wisconsin School of Medicine and Public Health, where he subsequently served as Chief Resident. He went on to complete a Rheumatology fellowship in 2007.

Prior to coming to St. Mary's, Dr. Crowe worked at the William S. Middleton Memorial Veterans Administration Hospital, here in Madison. While there, he received the VA Secretary's "Hands and Hearts" Award in 2013. At the VA, he provided coverage for the Hospitalist service, Rheumatology Clinic and Consult services. Additionally, he attended in the ICU and Emergency Department. Dr. Crowe is board-certified in Internal Medicine and Rheumatology.

Dr. Crowe's transition to St. Mary's stemmed from his desire to provide direct patient care without the diffusion of responsibility inherent in large, ever-changing academic teams. Dr. Crowe was also excited by the prospect of once again working with former colleagues he trained with while in residency and fellowship training. Many of those colleagues now form part of the medical staff at St. Mary's.

Since his arrival, Dr. Crowe has found St. Mary's hospital to be well-run and responsive, with excellent Nursing and Therapy departments. He has hit the ground running and has already started to form the kind of working relationships necessary to provide excellent care to his patients. He has been intrigued by the breadth of pathology that is seen at St. Mary's, in particular Rheumatologic conditions which allow him to fully utilize his training.

When not on the wards, Dr. Crowe enjoys touring historic venues, camping, and hiking the National Parks. At home, he enjoys gardening which he finds to be therapeutic. It also allows him to stay in touch with his family's farming heritage. In addition, he enjoys live music (mostly rock-n-roll), and is proud to work with Guitars for Veterans, a non-profit organization that provides guitars and music instruction to veterans. This December, the group will hold a live-karaoke fundraiser and Dr. Crowe will likely be recruiting participants. His previous work also introduced him to the Madison-based Badger Honor Flight, for which he served as part of the medical team. 

New Faces on the Medical Staff

  • New residents (class of 2017)
  • Physicians with new admitting privileges: Julia Agapov, DO (Ophthalmology) * Danielle Berdahl, MD (Ob/Gyn) * Timothy Campbell, MD (Radiation Oncology) * Wilson Ceuva, MD (Neurology) * Chadrick Cross, MD (CT Surgery) * Matthew Crowe, MD (Hospitalist) * Robert Edwards, MD (Family Medicine) * Suzanne Gomez-Goldman, MD (Family Medicine) * Laura Huffman, MD (Ob/Gyn) * David Kwon, MD (Family Medicine) * Magnolia Larson, MD (Family Medicine) * Kenneth Munnerlyn, MD (Neurology) * Susan Wester, MD (Pathology)

Safety Reminder: Tornadoes
Here’s a refresher on your course of action if you hear the “Tornado Warning” overhead announcement:
  • Patients will not be moved out of rooms. Staff will close shades, cover patients with blankets, put patients’ shoes on beds.
  • Stay away from glass and windows.
  • Clear all obstructions from hallways.

From St. Mary's Foundation: NEW DATE for Physician Reception…Coming Soon!

The Physician Reception planned for Thursday, Sept. 25, will be rescheduled. A new “Save the Date” card will be mailed directly to physician homes.

Honors and Recognitions
Congratulations are in order for institutional successes and for our colleagues who go above and beyond the duty of their day (or night) jobs.

St. Mary’s Makes Top 100 List: St. Mary’s Hospital ranks 93rd out of all 3,077 U.S. hospitals for its patient engagement efforts. The rankings were compiled by the Axial Exchange and Becker’s Hospital Review after analyzing publicly available data, including patient satisfaction, readmissions, self-care information provided to patients, and social media engagement. St. Mary’s in Madison is the only one of 19 SSM Health Care hospitals to make the top 100 list. Take a look at the complete list here.

Dean Health Plan Ranks First in Member Satisfaction: For the fifth time since 2009, Dean Health Plan has earned the J.D. Power Award for Highest Member Satisfaction in the Wisconsin and Minnesota region. DHP ranks first in the region for coverage and benefits, provider choice, information and communication, and cost.

SSM Board Chair Wins Award: Sister Mary Jean Ryan, FSM, an alumna of St. Mary’s Hospital School of Nursing who now serves as chair of the SSM Health Care Board of Directors, is the winner of the 2014 Harry S. Hertz (HSH) Leadership Award from the Baldrige Foundation. The annual HSH Leadership Award recognizes leaders who inspire their organizations to achieve performance excellence. Under Sister Mary Jean’s leadership, SSM became the first health care organization to win the prestigious Malcolm Baldrige National Quality Award in 2002.

Dr. Alan Schwartzstein (Family Medicine) was appointed by Gov. Scott Walker to the Wisconsin Public Health Council. He will provide advice to the Department of Health Services, Governor, Legislature, and the public on the progress of the state’s public health plan, and will also help coordinate a response to public health emergencies. Dr. Schwartzstein is also chair of the American Academy of Family Physician’s Commission on Health of the Public and Science.

Guardian Angels: Guardian Angels: Sixteen physicians have been honored as Guardian Angels between Feb. 1 and May 16 for their exceptional care. Patients and families have made a gift to St. Mary’s Foundation to honor the following physicians:

Dr. Paul Biere
(Family Medicine)

Dr. Robert Boyle
(Internal Medicine)

Dr. Timothy Docter

Dr. Michael Frucht

Dr. Amanda Jackson
(Madison Emergency

Dr. Jeffrey Kao

Dr. James Lehman

Dr. Karen Lentfer

(Family Medicine)

Dr. Gregory Matzke

Dr. Joseph Mnuk

Dr. John Phelan

Dr. Amit Sanyal

Dr. Timothy Shaw
(Ear, Nose and Throat)

Dr. Jeffrey Stitgen

Dr. Sacha Thomas

Dr. Gary Waters




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