Partners in Health Care
Volunteers are important members of our award-winning health care team and share a vital role in the exceptional care our patients receive. They make a commitment to provide high-quality care and a range of health services that support the Mission and values of St. Mary's Hospital, SSM Health and the Franciscan Sisters of Mary.
About Our Program
More than 600 dedicated volunteers, ranging in age from 14-95, make a difference by providing high-quality services that enhance our patients' experience. We offer services in more than 40 areas within the hospital. Some services include direct patient contact while other services offer indirect or no patient contact. All services are equally important. Examples of patient care areas include: emergency room, pediatrics, medical and surgical units and patient registration. Volunteers on our Transport Team stay busy and move around the hospital discharging patients or running errands to support patients and staff. Supportive services that are indirect or have no patient contact include: gift shop, mail & flower delivery, clerical support and social and fundraising events. We also offer sedentary services such as clerical and special projects.
Volunteers make a difference through exceptional services that enhance the experience for patients, visitors and employees within the hospital. We hope you will join us as a volunteer and share your time and talents, develop new skills, learn about health care professions and meet new people while serving the community.
What Volunteers Bring to St. Mary's
Rewards of Volunteering
Every volunteer is valued and appreciated by our patients, administration, staff, visitors and physicians for sharing their time and talent. Not only is it a benefit to your health to volunteer, you'll join our St. Mary's family and will be surrounded by friends. Our goal is for every volunteer to have a meaningful and positive experience. In addition, your experience will include:
- Free hospital parking
- Discount in our gift shop and cafeteria
- Free flu vaccines
- Flexible schedule
- Access to medical and wellness topics
Your experience will also include opportunities such as:
- Personal growth and satisfaction
- Validate career goals for high school and college students.
- Meet new people and reunite with past friends
- Discover new interests
- Assist patients, visitors and employees
- Join St. Mary's Adult Auxiliary and actively participate in decision making for our volunteer program
- and many more!
The rewards are many, the opportunities abound!
Ronald McDonald Family Room Volunteers
The Ronald McDonald Family Room® located in St. Mary’s Hospital opened in 2012 and is one of the largest Family Rooms in the United States. It is a place where families whose children are inpatients at St. Mary’s hospital can get away for a moment to gather their thoughts, rest and relax, have something to eat and drink and yet be just moments away from their child’s bedside. Family Room volunteers help to extend the mission of the Ronald McDonald House Madison by providing warmth and comfort to families in a time of need.
The commitment of being a volunteer in the Ronald McDonald Family Room is an important one. Volunteers provide reception for families and offer hospitality for families using the Family Room at St. Mary’s Hospital. Due to the high importance and responsibility of this volunteer position, an application for service as well as extensive training is required.
Family Room volunteers must be at least 18 years of age and willing to make a one-year commitment.
To apply for a volunteer position at St. Mary's in Madison, WI or Ronald McDonald Family Room in St. Mary's Hospital, please complete our online application. Please note: when you receive an email confirming receipt of your application, the message will thank you for applying to our affiliate: SSM Health. Paper applications are available by calling 608-258-6640, and we are happy to mail you a form.